OXO replied to my e-mail about the broken garlic press within hours:
From: “Info” <email@example.com>
Subject: [Bulk] RE: OXO Question about a Product
Please provide your shipping address and we will send you a replacement
Garlic Press plate.
OXO Consumer Care Center
They also left a comment on my previous post. I’ll let y’all know when I get the new part in the mail. Thanks for the quick response guys!